Contact us
CUSTOMER SERVICE
Our customer service responds to messages Monday to Friday between 8 AM and 5 PM (8-17).
Feedback, complaints, questions about orders.
COSMETOLOGIST
If you need advice on choosing products, our cosmetologist is here to help.
Check out our cosmetologist’s guidance here .
COLLABORATION INQUIRIES
We collaborate with influencers through our Affiliate program.
Frequently asked questions
You can find answers to frequently asked questions here.
You can find up-to-date delivery prices via the link.
You can also estimate the price of shipping costs with the Shopping Cart calculator. You can see the final delivery price at checkout.
Once you have completed your order, i.e. successfully paid for it, no changes can be made to the order, its products or the pick-up location. This means that the order cannot be canceled after it has been placed either, as our warehouse starts processing orders immediately after they arrive.
However, you can always return all or part of the unopened products in your order within 14 days of receiving the order. Please note, however, that returns will be charged a return fee of €6.99 and any original postage fees. Returns to a store are free.
Check out the return policy.
All unopened products have a 14-day return right from when you have received the products.
However, please note that returns will be charged return costs of 6.99€ and any original postage fees. Returns to the store are free.
Check out the return policy.
We accept as payment methods e.g. Klarna, online payment, bank card, credit card, invoice, MobilePay and PayPal.
You can find Yeppo & Soonsoo Korean cosmetics stores in the following cities: Espoo (shopping centers Iso Omena and Ainoa), Helsinki (shopping centers Forum, Itis and Mall of Tripla), Jyväskylä (shopping center Seppä), Kuopio (shopping center Matkus), Raisio (shopping center Mylly), Tampere (shopping center Ratina), and Vantaa (shopping center Jumbo).
We have also have stores in Sweden, in the Stockholm, Gothenburg and Malmö.